Contact

Reach a person, not a bot.

Support questions, billing, bug reports and press. For feature and symbol requests, use the feedback board in the app so other members can vote.

Response times by plan

Plan	Channel	Expect a reply
Free	FAQ and help center	Self-serve, plus email for account and billing issues
Starter	Email	Within 2 business days
Pro	Priority email	Within 1 business day
Elite	Priority email	Within 1 business day

Bugs go to support

Use the form with the Bug report topic. Confirmed bug reports earn 25 to 50 points.

Features go to the board

Symbol and feature requests live on the in-app feedback board, where members vote. Sign in to post.

NoteSupport cannot discuss individual trades or tell you what to trade. Zonelytix is a software tool, not an adviser.